It’s not you. It’s Salesforce.
With three major releases a year, new AI features rolling out constantly, and a growing list of “recommended best practices,” keeping your org optimized is practically a full-time job. And if you’re like most teams, you’re juggling business priorities, user requests, and a dozen half-finished improvements sitting quietly in the backlog.
So how do smart organizations stay ahead of it all, without hiring a full-time admin army? That’s where Managed Services come in.
Think of Managed Services as the “always-on” model for running Salesforce—like having your own expert pit crew for a race car that never stops moving. Instead of waiting until something breaks (and paying for an expensive rescue mission), you get continuous help from certified experts who proactively keep your Salesforce org running smoothly, securely, and up to date.
In plain English: Managed Services = continuous improvement + predictable cost + scalable expertise.
It’s not just about fixing problems; it’s about staying ahead of them. Your Managed Services partner helps you optimize processes, adopt new Salesforce features safely, and keep your platform aligned with how your business actually runs.
Not all “Salesforce support” is created equal. An Admin Retainer gives you someone on call to handle day-to-day requests or break/fix tasks. Helpful, sure—but reactive.
Managed Services go further. You’re not just maintaining your org, you’re evolving it with strategy, governance, and proactive planning.
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Admin Retainer |
Managed Services |
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Reactive “break/fix” support |
Proactive strategy and optimization |
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Basic admin tasks |
Admin, developer, and business alignment |
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Task-oriented |
Outcome-driven |
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Works in Salesforce |
Thinking with your business |
In short: Managed Services aren't just “extra hands.” It’s a growth partnership that scales with your needs.
Traditional consulting projects have their place—like major implementations or architecture redesigns—but they’re designed to end.
Managed Services? Designed to evolve.
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Project Work |
Managed Services |
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One-time scope, one-time fee |
Ongoing partnership |
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Focus on go-live |
Focus on growth and ROI |
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Expensive to re-engage |
Predictable monthly cost (within tiered plan) |
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Static deliverables |
Continuous improvement |
Salesforce doesn’t stand still—so why should your support model?
Here’s a fun paradox: the more you rely on Salesforce, the more fragile it becomes without dedicated attention.
Managed Services flips the script. Instead of constant firefighting, you’re continuously improving and aligning Salesforce with your business goals.
You gain a clear picture of what’s being worked on each month, predictable billing through a tiered plan, and a partner accountable for delivering measurable progress—not just patching problems.
When Salesforce isn’t actively managed, it doesn’t fall apart overnight; it just quietly loses efficiency.
It’s not about blame. Instead, it’s about bandwidth.
Without proactive management, Salesforce becomes more of a chore than an asset. Users lose confidence. Admins feel stretched thin. And leadership starts asking, “Why are we paying for this again?”
That’s not a Salesforce issue. That’s a support strategy issue.
AI is now woven into Salesforce’s DNA: think Einstein Copilot, Data Cloud, and predictive forecasting.
These tools are powerful, but they rely on one key thing: an org that’s clean, well-structured, and governed. AI doesn’t create value on its own; it amplifies the structure you already have.
That’s where Managed Services shine.
Dynamic Specialties Group helps clients:
It’s not about chasing every new feature—it’s about implementing the right ones, safely and strategically.
Picture this: instead of dreading release notes, you’ve got a team pinging you with,
“Hey, the Winter ‘26 Release just introduced a Flow update that could cut your onboarding time in half. Want us to test it in a sandbox?”
That’s what Managed Services feels like: a mix of calm, clarity, and confidence.
It’s knowing someone’s watching your org, spotting issues before they grow, and translating Salesforce updates into plain business value. It’s waking up to dashboards that just work. It’s finally saying “yes” to that automation idea you’ve had for months. It’s realizing Salesforce isn’t something to “maintain” anymore, it’s something to leverage.
You might be more ready than you think.
You’re probably ready if:
And even if your org is relatively straightforward today, starting small with a managed plan can help you scale cleanly as your needs grow.
At Dynamic Specialties Group, we don’t just “manage” Salesforce. We help it grow with you.
Our Managed Services are designed for organizations that want to continuously evolve, without the stress of hiring, training, or chasing down freelancers.
Each plan includes:
You focus on your business. We’ll make sure your Salesforce stays optimized, compliant, and ready for what’s coming down the road.
Let’s talk about what a partnership with DSG looks like.