About Us

Our Story

At DSG, we think of ourselves as tech people with a practical twist. In fact, most of us didn’t start in tech. We come from rural communities and a wide range of industries where hard work and hands-on problem-solving are a way of life. That background shapes how we operate: thoughtful, resourceful, and focused on making things easier for the people we serve.

We’re not just nerds for efficiency, we’re passionate about helping businesses get real value from Salesforce. Whether it’s automating repetitive tasks, cleaning up clunky workflows, or building systems that actually make sense to the people using them, we’re here to make sure your tech works for you, not the other way around.

Our Values

We believe in doing the right thing, keeping it simple, and treating people well.

We listen first. Every client is different, so we take time to understand what you actually need.
We solve real problems. Not everything needs a flashy solution—just the right one.
We plan for the future. We build systems that adapt as your business evolves.
We’re open and honest. You’ll always know where things stand.
We lead with kindness. Business can be human, too.

Our purpose? To live well and help others do the same.

Our History

Since 2018, we’ve helped small and midsize businesses, nonprofits, and government teams get the most out of Salesforce and other cloud platforms. From starting fresh with a new org, migrating data, untangling legacy processes, or looking for ongoing support, we meet you where you are.

We keep things practical and people-focused. Our job isn’t just to implement technology—it’s also to help you succeed long-term, with systems that grow with you and feel intuitive from day one.

Joshua Karrasch

CEO

The "Dynamic" in Dynamic Specialties Group reflects Joshua's approach to both business and life. With a background spanning paramedicine, carpentry, counterintelligence, and IT consulting, his specialties are as diverse as they are adaptable. This breadth of experience enables him to pivot quickly while maintaining the personal connection that lies at the heart of great customer service.

Joshua’s time in high-stakes, no-fail environments directly informs DSG’s systematic problem-solving approach: gather the facts, assess the situation, triage, treat, and reassess. It’s a disciplined framework that translates seamlessly to the fast-moving world of CRM consulting.

His experience leading large enterprise implementations shapes how DSG runs projects today—using industry-standard best practices to visualize work, remove bottlenecks, and ensure quality outcomes. Whether operating in pure Agile or a blended “Agile-Falls” model, Joshua and the DSG team deliver with clarity, precision, and a commitment to results we’re proud to stand behind.

Sarah Mangel

General Manager

Before stepping into the world of CRM consulting and project management, Sarah Mangel built a remarkable career in large animal training—working with apex species like large cats, wolves, and other exotic animals. Her background in animal husbandry and behavioral science has given her a rare ability to read dynamics, anticipate challenges, and lead with calm authority under pressure.

At DSG, Sarah brings that same sharp intuition and operational rigor to managing diverse project teams and complex client engagements. She excels at coordinating cross-functional efforts, aligning people and processes, and keeping initiatives on track—often while juggling fast-moving variables behind the scenes. Her blend of empathy, discipline, and deep systems thinking has made her an invaluable part of our leadership team.

Darrick Hansen

Marketing Communications Consultant

With over two decades of experience as a communications professional, Toby has a knack for making complex changes feel simple—and even inspiring. He’s worked across industries, guiding companies through IPOs, M&A integrations, culture shifts, and even global crises with calm, clarity, and a sense of humor.

Toby’s career has taken him from public utilities to biotech giants to high-growth tech startups, always with the same mission: help people understand what’s happening and why it matters. He’s led communications strategies at companies like Socure, Procore, and Amgen, owning everything from all-hands meetings and C-suite messaging to crisis response plans and internal branding.

What sets him apart? He’s not just about writing memos. He builds communication ecosystems using platforms like HubSpot, SharePoint, Confluence, and Dynamic Signal to ensure readers aren’t just informed, but actually engaged.

Outside of work, Toby’s a maker at heart. You’ll find him woodworking in his garage, composing music, or getting hands-on with projects that feed his creativity. His personal motto? Communicate clearly, lead with empathy, and always make space for a little bit of fun.